Our Journey.
Founded in 2010 by two senior ITSM specialists with a wealth of both international and local expertise, CloudBlu has established itself as a trusted partner in helping organizations implement industry-leading IT Service Management (ITSM) solutions. With over 80 years of combined experience, our team is dedicated to providing innovative, reliable, and high-quality ITSM services.
Our growth has been fueled by a reputation for delivering results where others have struggled. We pride ourselves on our ability to solve complex challenges and consistently provide top-tier solutions that drive operational efficiency, business value, and customer satisfaction.
Our Expertise
We bring extensive experience and expertise in delivering innovative service management and related solutions. Our diverse clientele spans across various industries, each benefiting from our customer centric approach to meet their needs
IT Service Management (ITSM)
We provide cloud-based platforms aimed at improving IT services, user satisfaction, agility, and flexibility to facilitate your ITSM processes.
Customer Service / Relationship Management (CSM / CRM)
Our CRM and CSM solutions are designed to help businesses manage customer interactions effectively, streamline processes, and improve profitability.
Professional Services Automation (PSA)
We offer PSA tools to assist service-oriented businesses in managing project delivery, resource allocation, and time tracking, thereby enhancing operational efficiency.
Enterprise Service Management (ESM)
Our ESM solutions extend ITSM principles to other areas of your organization, promoting a unified approach to service delivery across departments.